Concur Travel Profile Administration

How to register for and maintain a UW–Madison Concur Travel Profile.

All UW employees who travel on behalf of the university–or who make travel arrangements on behalf of other travelers–are required to have a Concur Travel Profile prior to making travel arrangements directly in Concur or via a consultant (agent) from the contracted travel agency. Concur Travel Profiles establish a traveler’s contact information, travel preferences and payment options.

Concur profiles

Register for Concur

All UW employees are eligible for Concur profiles. New users must complete and submit the Concur User Registration Form. After registering, the new user will receive two follow-up emails from UW System Administration:

  1. Confirmation of Concur access
  2. Login ID and initial password

Maintain your profile

From your Travel profile, you can update information such as your personal and company information, and credit card information. You can update your Travel Settings, including travel preferences for upcoming trips, and add an assistant to help you book your travel.

Updating Your Travel Profile tip sheet (PDF)

Other tasks and information

Recovering username/password

Use the links provided on the “Sign In” screen to obtain username or reset forgotten password information. Contact the UW–Madison Travel & Card Team for additional assistance.

Transferring to a new position on campus

It is not necessary to register for a new Concur Travel Profile when you transfer to a new campus position. Instead, contact the UW–Madison Travel & Card Team to update your existing profile.


Travelers and departmental staff should contact their Divisional Business Office for policy or procedural questions.

Divisional Business Offices may e-mail with questions.