Refund of Receipts (RoRs) update

This communication is intended for departments that currently submit RoR requests to the Cash Management team for approval.

Cash Management will be granting approval on a case-by-case basis for use of the voucher upload process to facilitate handling and processing of large batches of refund requests. Voucher uploads are intended to expedite processing of repetitive or large quantities of payments. Please email for additional information on this process.

Please note that any refunds relating to Covid-19 activities should be coded to the appropriate Covid Account Codes. Please refer to the link below:

Tracking COVID 19 activities in the accounting system (SFS)