Division of Business Services

Updated Concur booking experience arrives December 2

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A new booking experience for Concur — the online tool used by University of Wisconsin employees to book individual university-sponsored travel — launches December 2, 2026. The booking experience will be faster, smarter, and reduce manual entry and mistakes.

What’s changing:

  • Streamlined and simplified search window. Start typing cities, airports, UW locations, addresses, landmarks, etc., and the search box will populate location options.
  • Airfare search results are no longer displayed as round-trip options. Traveler/booker will select outbound and then return flights. This aligns with airline and other travel booking websites that travelers are more familiar with.
  • Hotel search results display a consistent total rate upfront.
  • “Review and Book” pages reduced from three currently to one single booking confirmation page.
  • The Concur “Book for a guest” process is changed and updated.

What’s not changing:

  • Sign-in process (continues through UW SSO).
  • Registration (registration is still automatic for all UW employees).
  • Concur profiles.
  • Assigned travel arrangers.

Some slide decks summarizing parts of the new experience are available below:

Webinars will cover upcoming changes

UW Administration will host webinars to cover these updates more in depth. Registration for these webinars is through Workday.

Webinar dates:

  • Tuesday, December 1, 11 a.m. – noon
  • Wednesday, December 9, 2 – 3 p.m.

How to register:

  1. Log in to Workday.
  2. Type “UWS – Introducing the Updated Concur Booking Experience” in the search box.
  3. Click on “Learning”.
  4. Click on the course.
  5. Click “Select Offering”.
  6. Choose a session:
    • Tuesday, December 1, 11 am-12 pm.
    • Wednesday, December 9, 2 pm-3 pm
  7. Click “Submit.”
    • Click “Add to Calendar” if you would like to add to your Outlook calendar.
    • An email confirmation of course enrollment will be sent. A Teams meeting link will be sent at a later date.

Additional resources

This information is also available on UW Administration’s Book Online via Concur page. Frequent travel arrangers may register for the monthly TravelWIse newsletter for future updates.

Learn more about UW–Madison business-related travel on the Travel Planning and Booking web page.