Update on shipping services – UPS not accepting new accounts

Originally posted 4/29/22; Updated 6/6/22

Effective June 13, 2022, the UPS express package and delivery related services contract with E&I expires. UPS is not accepting new account requests to receive E&I discounts (has has not since late April 2022); however, existing accounts are automatically migrating to the NASPO contract managed by the Department of Administration. The migration should be completed in early June 2022.

Due to market unpredictability, users are encouraged to procure services through FedEx, UPS, and USPS to receive the best pricing. Please refer to vendor user guides for information on setting up accounts, navigating the contracts, and points of contact.

User guides and other information about shipping services on the How to obtain shipping services at UW–Madison page.