Updates on travel agency transition to Fox World Travel

On July 1, 2024, UW System Administration’s required contracted vendor for individual travel, Travel Incorporated, will be replaced by Fox World Travel.

To prepare for the transition, please review the below time-sensitive tasks.

Utilize open airline ticket credits on file with Travel Incorporated.

  • Reference the Open Ticket Guidance document (PDF) for detailed information and instructions on how to use open ticket credits.
  • Utilize any open ticket credits on file before the July 1, 2024, transition.
  • Travel Incorporated will only support unused open ticket credits (for a higher service fee) until October 1, 2024.
  • After October 1, 2024, there will be no method to recover any funds or apply to a future flight.

Retrieve all Travel Incorporated invoices required to be filed with payment mechanisms before the July 1, 2024, transition date.

Register for Travel WIse’s upcoming webinars:

  • May 22 and June 6 – New non-employee booking webinars reviewing the replacement for the current Administrative Group process.
  • June 18 and June 26 – Traveler readiness webinars reviewing Fox World Travel specific processes, technologies, and changes from current processes.

Reference the Universities of Wisconsin TravelWIse agency transition webpage for more details. UW–Madison Travel Manager Terry Wilson is working closely with our UW System Administration partners throughout this process and may be contacted with any immediate questions.