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3031.C PCI Non-compliance Procedure

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PCI Non-compliance Procedure

Procedure # 3031.C; Rev.: 1 (Effective September 1, 2020)
Related Policy: UW-3031 Credit Card Merchant Services and PCI Compliance Policy 
Functional Owner: Cash Management, Business Services
Contact: PCI Mailbox: pci-help@bussvc.wisc.edu

Contents

  1. Procedure statement
  2. Who is affected by this procedure
  3. Rationale
  4. Procedure
  5. Supporting tools
  6. Related references
  7. Revisions

I. Procedure statement

The University of Wisconsin-Madison has merchant accounts which accept payment for goods sold and services rendered via payment card transactions. All merchants who accept payments via payment card must comply must comply with Policy UW-3031 and the Payment Card Industry Data Security Standards (PCI DSS). The purpose of this procedure is to provide a framework for the disciplinary steps that will be taken in the event a UW–Madison merchant account is found to be non-compliant with Policy UW-3031 and the PCI DSS. Persistent noncompliance after the enactment of the disciplinary steps described in this procedure may result in the suspension or termination of the non-compliant merchant account.

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II. Who is affected by this procedure

This procedure applies to all UW–Madison departments that accept payment cards via payment card terminals. This procedure should be understood by all relevant personnel including Divisional Business Representatives (DBRs), Site Managers, and Operators of the merchant accounts.

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III. Rationale

If a merchant does not appropriately store, process, or transmit cardholder data as defined by Policy UW-3031, deficiencies exist in that merchant account’s standard operating procedures. As a result, these deficiencies deem the merchant account non-compliant with the PCI governance framework. Deficiencies in a merchant’s ability to appropriately secure cardholder data is the foundation of a potential data breach. Acts of PCI noncompliance and data breaches may result in reputational damages, loss of customer confidence and loyalty, and a potential loss of gift and grant donors.

The ability to accept payment card transactions is a convenient and efficient method of collecting revenue owed to the University. This method of payment is a privilege granted to the University by the contracted acquirer, Elavon, and the payment card brands Visa, MasterCard, Discover, and American Express. If a merchant account is not in compliance with the PCI DSS or a data breach occurs, these agencies have the authority to assess fines for noncompliance. These fines begin anywhere between the range of $5,000 to $100,000 per month for violating PCI DSS, depending on the length of noncompliance. These fines would accumulate quickly and could result in hundreds of thousands of dollars in monetary damages.

Further, if Elavon or the payment card brands find the University noncompliant, UW–Madison’s ability to accept payment cards could potentially be revoked. This decision would require departments to find alternative ways to collect revenue and could result in a decline in sales.

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IV. Procedure

The Division of Business Services Cash Management team and Division of Information Technology (DoIT) Cybersecurity team will jointly conduct a review of campus merchant accounts’ level of compliance on an annual basis and complete a risk assessment. Each risk assessment will document the review team’s opinion of the merchant’s level of compliance with the PCI DSS. A disciplinary step would be implemented if any non-compliant practices are identified.

All risk assessments  which have a level of noncompliance will be presented to the merchant’s Divisional Business Representative for review and signature. Below are examples of possible noncompliance:

Level 0 – No instances of noncompliance identified.

Level 1 – Minor instance(s) of noncompliance identified. Compliant procedures must be implemented as of the next annual review.

  • Incomplete PCI Security Awareness Training
  • Incomplete PCI Operator Training
  • Missing or incomplete device inspection logs
  • Missing merchant standard operating procedures

Level 2 – Significant instance(s) of noncompliance identified. Compliant procedures must be implemented as of a designated deadline which has been agreed upon with the merchant.

  • Working with unsupported technology or non-approved Service Providers
  • Lack of security regarding access to physical devices and technology
  • Inability or neglect to provide documentation indicating appropriate security of e-commerce merchant accounts(s); missing the signed Service Provider’s Attestation of Compliance (AoC)
  • Unauthorized or unsecured storing of cardholder data
  • Inappropriate use of e-commerce merchant accounts or inappropriate use of in-person or over-the-phone transaction processing
  • Failure to implement appropriate procedures to resolve Level 1 noncompliance
  • Failure to complete the annual Self-Assessment Questionnaire (SAQ)

If a deficiency in compliance was identified and agreed upon by the merchant in a previous review, the PCI review team will follow up and evaluate the merchant’s progress towards achieving compliance. If measurable progress has not been made towards achieving compliance, the following disciplinary steps will be executed in this order:

  1. Requirement to attend an in-person PCI Training
  2. Notification from PCI review team of Level 1 noncompliance
  3. Notification from PCI review team of Level 2 noncompliance
  4. Temporary suspension of merchant account for up to 9 months
  5. Permanent termination of merchant account

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V. Supporting tools

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VI. Related references

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VII. Revisions

Procedure Number 3031.C
Date Approved September 1, 2020
Revision Dates Jan. 19, 2021 – Changed Procedure Number to 3031.C from 404.C

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3077.1 Non-Sponsored Centralized Accounts Receivable Procedure

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UW-Madison Non-Sponsored AR and Billing has a shared customer file that is managed centrally by the Division of Business Services (DoBS).

Procedure #3077.1, Rev.: 7.7.25 (Effective July 7, 2025)
Related Policy:  UW-3077 Non-Sponsored Centralized Accounts Receivable Policy
Functional Owner: Director of Financial Information Management
Contact: Supervisor Central AR for Non-Sponsored Billing, (608) 890-1328, uwmsnar@bussvc.wisc.edu

Contents

  1. Procedure statement
  2. Procedure
  3. Related references
  4. Revisions

I. Procedure statement

UW–Madison Non-Sponsored AR and Billing utilizes the shared customer file for UW System that is managed in collaboration by the Division of Business Services (DoBS) and UW System Shared Services. Departments can request new external customers by following the Create Customer Profile job aid or submitting the Submit Customer Inbound EIB.

Departments will upload invoices to Workday using a shared customer file. Invoices will be sent to the customer through an automated nightly process. The Division of Business Services will process all transactions related to the invoices from that point.

Invoices can be entered as either one-time or installment. Payment terms generally will be Net 30, unless an exception has been approved by DoBS.

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II. Procedure

Shared Customer

Departments can request new external customers by submitting the Customer EIB. Customers can have multiple contacts and locations. Modifications to existing customer information including additional contacts or locations should be requested through the uwmsnar@bussvc.wisc.edu mailbox. DoBS will review each customer request to ensure compliance with export control lists such as OFAC.

The following steps represent the overall process for requesting new customers:

  1. Follow instructions on the Create Customer Profile job aid or upload the Submit Customer Inbound EIB.
  2. If the customer is already set up but a different contact or location is needed, follow the instructions on the Edit Customer Contact job aid, or upload the Put Customer Contact Inbound Template EIB.
  3. DoBS will review the customer information and ensure the customer is not on any export control lists such as OFAC.
  4. DoBS will complete or send back the task in Workday as needed.

Creating a Bill

Bills can be entered as either one-time or installment. Payment terms will be Net 30, unless an exception has been approved by DoBS.

The following steps represent the overall process for creating a bill:

  1. Follow the Create Customer Invoice Event job aid or upload the Submit Customer Invoice Inbound EIB.

The following journal entries are a sample of what will post when the bills are generated:

External customer:

Debit: Selling Department Accounts Receivable (#6200) XXXX
Credit: Selling Department Revenue XXXX 

Cancellation or Adjustment of an invoice

Adjustments and cancellations need to include explanation for the adjustment. This procedure should not be used to write off a debt. For instructions on how to write off a debt, please refer to Write-off and Collection procedure.

The following steps represent the overall process for requesting a cancelation or adjustment of an invoice:

  1. Follow the job aid (job aids being created) instructions to create a credit invoice or upload the Submit Customer Invoice Adjustment Inbound Template EIB
  2. Follow the job aid (job aids being created) instructions to create a credit invoice and rebill a new invoice
  3. The credit invoice or rebilled invoice will route for approval through Workday. Once the task has been fully approved, the transaction will post to the customer account and the original invoice will be zeroed out.

The following journal entries are samples of what will post after a cancellation or adjustment is processed:

External customer:

Debit: Selling Department Revenue XXXX
Credit: Selling Department Accounts Receivable XXXX

Write off and Collection

(Non-Sponsored receivable balances will be managed centrally by the Division of Business Services.)

Once an invoice is generated the customer will receive a monthly statement. If payment is not received, the customer will receive dunning letters each month after the due date. Once the invoice reaches 90 days past due, write offs and collection activities will be managed centrally by the Division of Business Services (DoBS) in collaboration with UW–Madison divisions and departments. Write off and collection activities need to be processed timely to ensure responsible stewardship of UW–Madison resources.

The following steps represent the overall process for collection efforts:

  1. Statements will be sent for all outstanding invoices regardless of the due date on or around the 15th of the month.
  2. Dunning letters (reminder notices) will be issued by DoBS monthly on or around the 15th. Dunning letters will begin after 30 days past due and will continue to be sent until the debt is cleared.
  3. At 90 days, DoBS will reach out to the billing department to discuss collections. A decision needs to be made at that time if the invoice should be sent to a collection agency, the state of Wisconsin Department of Revenue or written off. If the department is working with the customer on payment, a note can be placed on the invoice in Workday providing details on the expected date of resolution.

The following steps represent the overall process for requesting a write-off:

  1. Write-off transactions are initiated through workflow in SFS. Follow the Bad Debt Write off job aid.
  2. Write-offs over $1,000 require Dean or Director and DoBS approval.
  3. Write-offs must include an explanation.

The following journal entry is a sample of what will post after a write off has been processed:

Debit: Selling Department contra-revenue account (#9312) XXXX

Credit: Selling Department accounts receivable account (#6200) XXXX 

Declined Payment

To handle customer payments that have been declined for any reason including insufficient funds, closed bank accounts, etc.

The following steps represent the overall process for a declined payment:

  1. Notification received that a credit card or check payment has been declined.
  2. Business Services will reverse the payment in SFS and will reinstate the debt outstanding.
  3. Business Services will apply an NSF fee of $25 to the customer account for the declined payment.
  4. The customer will receive an updated invoice reflecting the additional fee.
  5. The NSF fee will be used to offset the bank fees UWMSN incurs. The NSF fee will not be distributed to the department.

The following journal entries are samples of what will post when a declined payment is posted:

Reverse the payment:

Debit: Selling Departments Accounts Receivable $500.00

Credit: Central funding string for bank transactions          $500.00

Add the NSF fee:

Debit: Selling Departments Accounts Receivable $25.00

Credit: Central funding string for bank fee transactions $25.00

Refunding a Payment

Refunding a payment is specifically for transactions that have been processed through centralized Accounts Receivable. Refunds may become necessary as a result of duplicate or overpayments made by customers or adjustments and cancellations of invoices that result in overpayments.

The following steps represent the overall process for requesting a refund:

  1. Refunds can be requested for either a payment on account or a credit invoice adjustment
  2. Any duplicate payments received by customers will be placed on account for the customer. DoBS will work collaboratively with departments to determine if the payment needs to be refunded or can be applied to other open invoices.
  3. Follow the Request Customer Refund job aid.
  4. DoBS will complete the task once all approvals are done and the task is sent to DoBS. DoBS may send the task back if additional information is needed.

The following journal entry is a sample of what will post when a payment is refunded:

Debit: Selling Department Accounts Receivable (#6200) XXXX

Credit: Central funding string for payments XXXX

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III. Related references

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IV. Revisions

Procedure Number 3077.1
Date Approved July 7, 2025
Revision Dates Jan. 19, 2021 – Procedure number updated from 100.1 to 3077.1 in new numbering system.
July 7, 2025 – Updated to combine 3077.1-6 base; changes for Workday.

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8233 – Exemption From Withholding on Compensation for Independent (and Certain Dependent) Personal Services of a Nonresident Alien Individual

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The 8233 is an IRS mandated form to collect correct Nonresident Alien (NRA) taxpayer information for both individuals and entities for reporting purposes and to document their status for tax reporting purpose.

The 8233 is an Internal Revenue Service (IRS) mandated form to collect correct Nonresident Alien (NRA) taxpayer information for both individuals and entities for reporting purposes and to document their status for tax reporting purpose.

Internal Revenue Code (IRC), section 1441 requires 30% income tax withholding on compensation for independent personal services. However, some payments may be exempt from withholding because of a tax treaty. This tax is imposed on the gross amount paid and is generally collected by withholding under section 1441.

A withholding agent or payer of the income may rely on a properly completed form 8233 to treat a payment associated with the form 8233 as a payment to a foreign person who beneficially owns the amounts paid. If applicable, the withholding agent may rely on the form 8233 to apply a reduced rate of– or exemption from–withholding at source, also known as a tax treaty benefit. See applicable tax treaties on the Tax Treaties for Independent Contractors and Scholarships web page.

Form 8233 usage

Form 8233 is used for honorariums if tax treaty exemption applies for Independent Personal Services. To determine if tax treaty applies, refer to Tax Treaties for Independent Contractors and Scholarships. Scroll down to find the country in question, and make sure a treaty exists for Independent Personal Services income for the particular country.

How often to obtain Form 8233

UW policy states a new form 8233 must be obtained for all Nonresident Alien (NRA) payments made by the UW. Prior year 8233 forms cannot be used in subsequent years because Nonresident Alien (NRA) statuses may change from year-to-year, and even during a calendar year.

Signature requirements

The person who signs a 8233 must be a Nonresident Alien (NRA).

Digital/electronic signatures

Current as of 2/8/22: Electronic font signatures are not acceptable. The only allowable digital signatures are validated e-signatures from Adobe Acrobat or DocuSign and must have the electronic signature validation envelope intact. A validation envelope is unique to the signer’s digital ID and helps ensure the document’s security and authenticity.

Examples of a validated e-signature with a validation envelope (date and time details) done in Adobe Acrobat and DocuSign

This information can also be found in the Financial Managers Meeting (FMM) 2/8/22 presentation slides (PDF) pages 43-44.

Form 8233 and instructions

Important:

  • The UW will only accept current versions of any Internal Revenue Service (IRS) or Wisconsin Department of Revenue forms. These can be found at the IRS Forms web page and the Wisconsin Department of Revenue Forms web page.
  • Use of a non-current form will delay payment processing because the non-current form has to be returned to the preparer. The current form must be completed before the payment can be processed so the university can be in compliance with IRS and WI DOR regulations and forms.

IRS Form 8233 information and PDFs (irs.gov)

Account Reconciliation Worksheet

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Bank Account Reconciliation Worksheet

Additional information about account reconciliation can be found on the Account Reconciliation User Guide page.

Download Account Reconciliation Worksheet (Excel – .xlsx)

Instructions

Bank account reconciliation instructions

A. Steps to balance your bank account

A1. Fill out the top portion of the account reconciliation worksheet.

A2. Enter the month end balance from the bank statement.

A3. Enter any deposits in transit as of the end of the month you are reconciling.

A4. Enter the month end balance from the check register.

A5. Enter all outstanding checks as of the end of the month you are reconciling. Outstanding checks are those that have not cleared.

A6. Enter any outstanding adjustments as of the end of the month you are reconciling.

A7. The Adjusted Bank Statement Balance and the Adjusted Check Register should equal.

B. Steps to balance to the authorized Custodian Fund amount

B1. Enter the checks written through the month you are reconciling that have not been replenished.

B2. Enter the total amount of checks that have a stop payment. Enter the amount as a negative amount. Note that checks 90 days or older are to have a stop payment placed in US Bank SinglePoint.

B3. Enter the current authorized amount.

B4. Difference should be zero.

B5. Total amount of replenishment that needs to be requested from Cash Management to replenish the bank account. Note: complete replenishments at least every 90 days or sooner.

Download an Illustration of Instructions (Excel – .xlsx)

Reloadable debit card reconciliation instructions

A. Steps to balance account

A1. Fill out top portion of Account Reconciliation Worksheet.

A2. Enter month end balance from Account Reconciliation Report.

A3. Enter any deposits in transit.

A4. Enter month end balance from Card Load Report.

A5. Enter all outstanding payments.

A6. Enter any outstanding adjustments.

A7. The Adjusted Account Statement Balance & the Adjusted Check Register should equal.

B. Steps to balance to the authorized Custodian Fund amount

B1. Enter the card load payments made through the month you are reconciling that have not been replenished.

B2. Enter the total amount of payment reversals.

B3. Enter current authorized amount.

B4. Difference should be zero.

B5. Total amount of replenishment that needs to be requested from Cash Management to replenish the reloadable debit card account. Note: complete replenishments at least every 90 days or sooner.

Reloadable Debit Card Reconciliation Instructions (PDF)

Accounting Procedure on Clearing Accounts

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The purpose of this document is to provide guidance on the accounting and reconciliation of clearing accounts. A clearing account is a temporary place (e.g., fund, department identification (DeptID), account code, project ID, etc.) to hold revenues or expenses until the appropriate place where the revenues or expenses should be distributed is determined

Effective date: July 1, 2023
Functional Owner: Division of Business Services, UW–Madison Controller
Contact: UW–Madison Controller, Lea Erickson (lea.erickson@wisc.edu)

Contents

  1. Background
  2. Purpose
  3. Procedure
  4. Related references

I. Background

Definition
Clearing account: a temporary place (e.g., fund, department identification (DeptID), account code, project ID, etc.) to hold revenues or expenses until the appropriate place where the revenues or expenses should be distributed is determined, and the clearing account should be reconciled to zero at some point.

Clearing accounts are utilized to deposit funds to or pay bills from when the correct funding string may be unknown, or an allocation will be made to various funding strings. The goal for using a clearing account is to ensure timely deposit to the state treasury and prompt payment to a supplier.

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II. Purpose

The purpose of this document is to provide guidance on the accounting and reconciliation of clearing accounts.

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III. Procedure

Clearing account reconciliations should be prepared for all clearing accounts at least semi-annually. A formal reconciliation should be prepared annually for fiscal year-end balances. The reconciliation must be signed and dated by a preparer and reviewer, and either prepared or reviewed by an individual not involved with processing the transactions in the clearing account.

No formal template needs to be followed, but the reconciliation should contain a screenshot of the ending balance from WISER. If there is an ending balance, the reconciliation must include details and supporting documentation of the open items.

A listing of clearing accounts and balances will be provided to the Dean’s/Divisional Business Offices twice per year (after December close and fiscal year-end close). The clearing account listing is based on the following criteria, and the listing may not be all inclusive:

  • Department IDs with “Clearing” in the department description
  • Project IDs with a UW Project type of NS_15 Suspense/Clearing

At least two attempts should be made to determine the correct funding string for any deposit. After two attempts, the unidentified revenue can be transferred to a funding string for use at the discretion of the applicable division.

For expenditures, the expense should be transferred to the funding string identified by the department or division. It will be the responsibility of the division that owns the clearing account to obtain the correct funding string for the expense. At least two attempts should be made to determine the correct funding string for an expense by June 30 of the current fiscal year. It will be at the discretion of the division that owns the clearing account if they prefer to keep the expense in the clearing account for continued reconciliation and follow up, or transfer the expense to a funding string of their own.

Items outstanding more than 180 days should be reviewed to determine if those funds should be transferred elsewhere.

Clearing accounts should be periodically reviewed to determine if the account is still needed. If an account is no longer needed, it should be closed.

The UW–Madison Controller can grant an exception to the above stated procedures on a case-by-case basis.

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IV. Related references

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Armored Car Service Change/Request

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Use this form when armored car sites are requesting changes of services for removing stops, increasing stops, changing time, changing location, changing contact information, and requesting new services. A minimum of a two-day notice to Cash Management of both temporary or permanent changes. Each site requires a safe approved by Risk Management.

Use this form when armored car sites are requesting changes of services for removing stops, increasing stops, changing time, changing location, changing contact information, and requesting new services. A minimum of a two-day notice to Cash Management of both temporary or permanent changes. Each site requires a safe approved by Risk Management.

Download Armored Car Service Change/Request Form (PDF)

How to notify Cash Management of Armored Car Service Changes

Requesting changes of services for extended period of time

  • Complete the Armored Car Service Change Request Form (linked above) and submit as indicated on the form.

Canceling armored car service

  • Send an email to Cash Management (cashmgt@bussvc.wisc.edu) at least two (2) business days in advance of dates being canceled. If no notice is sent to Cash Management, your department may be charged for the armored car services fee.

Reviews and revisions

  • Cash Management reviews and approves these requests before changes occur with the armored car services.
  • If a request needs to be revised, Cash Management will contact the preparer of these forms to come up with an armored car service plan which will work for both the location and campus as a whole.

Contact Cash Management with questions.

Asset Loan Request Form

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Asset Loan Request Form

This form is submitted when a particular asset is desired by an outside (non-UW–Madison) party and can be potentially loaned out from the University, depending on a borrower-signed loan agreement. Submit this completed Asset Loan Request form to Property Control.

View Asset Loan Request Form (PDF)

Bank Account Website Access

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Used by Dean's Office/Departments/PI's having Custodian Fund or Contingent bank accounts. This website will give the capability of balance inquiry, stop payments, and monthly bank statements.

Dean’s Offices and Departments may complete this form to request access to their bank account in the SinglePoint portal (US Bank) website. The SinglePoint portal gives the capability of balance inquiry, stop payments, monthly bank statements, and other features.

Download Bank Account Website Access (Excel Doc)

Send signed, electronic copies to cashmgt@bussvc.wisc.edu.

Send any reactivation and password request to cashmgt@bussvc.wisc.edu.

Bank Deposit Slip Order Form

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Used for departments and divisions collecting large sums of money and/or frequently collecting money who currently have their own bank deposit slips.

Used for departments and divisions collecting large sums of money and/or frequently collecting money who currently have their own bank deposit slips.

Download Bank Deposit Slip Order Form (PDF)

Form Instructions

The Bank Deposit Slip Order Form is used to order bank deposit slips for those departments/divisions who have already set up their own bank deposit slips or would like their own deposit slips because they receive large sums of money and/or frequently collect money throughout the year. If you currently do not have your own deposit ticket, contact your Dean’s/Divisional office for approval and forward this approval to Cash Management at cashmgt@bussvc.wisc.edu. If you are already considered a Dean’s/Divisional office, then contact Cash Management directly at cashmgt@bussvc.wisc.edu.

Remember: Reorder before current stock is out. Allow four weeks for delivery.

According to State statutes, all revenue generated as a result of the sale of University goods or services belongs to the University. This revenue must be deposited into the University Deposit Account and recorded on the University’s accounting system. The statutes require that deposits be made at least once a week.

This revenue may not be deposited with the University of Wisconsin Foundation or to an individual’s private bank account. It may not be deposited directly into the University’s replenishable bank accounts, including petty cash accounts and Custodian Fund. Revenue collected is not to be used to making purchases of supplies, equipment, or services.

Bank Deposit Slip How-To and Process

If your department collects large sums of money and/or frequently collects money, deposit tickets, contact your Dean’s/Divisional office for approval and forward this approval to Cash Management at cashmgt@bussvc.wisc.edu. If you are already considered a Dean’s/Divisional office, then contact Cash Management at cashmgt@bussvc.wisc.edu. Once your department is approved for preparing your own deposits, complete the Bank Deposit Slip form and submit to Cash Management.

  1. Order deposit tickets
    • Cash Management will work with the bank to order your deposit tickets.
    • These deposit tickets are sent directly to you from the bank.
    • Please allow four weeks for delivery and make sure your address is a US Post Office address.
  2. Order plastic bank bags
    • In addition to deposit slips, plastic bank bags will also need to be ordered through the Plastic Bank Bag Form.
    • Please allow three weeks for delivery of the bank bags from Cash Management.
  3. Set an armored car pick up

Completing the Bank Deposit Slip Order Form
New Request: Select “Yes” if this is a new request, otherwise select “No”.
Reordering Deposit Tickets: Select “Yes” if this is a reorder, otherwise select “No”. If reordering deposit tickets, email a copy of the deposit ticket to Cash Management.
Division/Dept ID: Enter 6-digit department identification code.
Department Name: Enter full name of the Department making the deposit.
Campus Address (Line 1): Enter campus street addresss followed by suite or unit number. Address must be recognized by the US Postal Service.
Address (Line 2): Enter PO Box if applicable.
Address (Line 3): Enter additional address information if applicable.
City: Enter city name.
State: Enter two-letter state abbreviation.
Zip: Enter zip or postal code.
Last Four Digits of Deposit Bank Account: If known, enter the last four digits of the bank account this deposit ticket will be made to.
Reference Number on Deposit Ticket: Enter 6-digit Department ID that will uniquely identify from other deposit slips.
Quantity to Order: Select either 150, 300, 600, 900 or 1200 to indicate the number of deposit slips to order.
Accounting Details (financial clearing account where deposits are posted to)
Dept: Enter 6-digit Department ID.
Fund: Enter 3-digit Fund.
Prog: Enter 1-digit Activity Code, such as, 0,1,2,3,4,5,6,7,8,9,F,R.
Proj: Enter 7-digit Project that will either start with the 3-digit Fund or 3 alpha characters followed by a sequence of four numeric characters or 4 alphanumeric characters.
Account: Enter 4-digit SFS Account Code (should be numeric numbers that start with the number 9 indicating revenue).
Contact Information
Contact Name: Enter full name of contact person.
Contact Phone: Enter the contact telephone number (xxx) xxx-xxxx.
Contact FAX: Enter the contact FAX number (xxx) xxx-xxxx.
Contact E-mail: Enter the contact e-mail address.
Information on drop off site for armored car pickup.
Department: Enter department where the armored car pick up site is located.
Address: Enter the address of the armored car pick up site.
Hit <Submit> Button Information on this form will be e-mailed to Cash Management. A confirmation for this request will be sent within two business days.