Complaint Report

Use this form to report complaints pertaining to vendor/contractor performance and/or unsatisfactory service.

Use this form to report complaints pertaining to vendor/contractor performance and/or unsatisfactory service.


Download Complaint Report (doc)

Instructions

Complaints or problems with a contract or a vendor should be reported to Purchasing Services. The department should contact the vendor when a problem arises and attempt to resolve the problem.

If a satisfactory resolution to the problem cannot be reached, the department should process a Complaint Report. Provide as detailed an explanation of the problem or complaint as possible and e-mail the Complaint Report to the appropriate Purchasing Agent of that commodity area.

The Purchasing Agent will investigate, take action, and provide a written, detailed report to the department of any actions taken.

Related Policies, Procedures

Public Speaking Services Contract Form

Use the Public Speaking Services Contract for the personal services of an individual to speak at the event.

Use the Public Speaking Services Contract for the personal services of an individual to speak at the event.


The contract is made between the University of Wisconsin-Madison (hereinafter called the “University”) and the undersigned PUBLIC SPEAKER, hereinafter called the “Speaker”, for the personal services of the Speaker.

Download Public Speaking Services Contract (doc)

 

Entertainment Contract

Use the Entertainment Contract for the personal services of a performer(s) stating the arrangements and compensation for entertainment services provided at an event open to the public.

Use the Entertainment Contract for the personal services of a performer(s) stating the arrangements and compensation for entertainment services provided at an event open to the public.


The contract is entered into between the University of Wisconsin-Madison, hereinafter called the “University”, and the undersigned performer(s), hereinafter called the “Artist”, even if there may be more than one person, for the personal services of the Artist.

Download Entertainment Contract (doc)

Related Policies and Procedures

Business Associate Agreement Form

A document to be used with a person or entity not affiliated with UW-Madison that performs or assists in performing, for or on behalf of any unit in the UW-Madison Health Care Component, business support functions/services that involve the use of Protected Health Information.

A document to be used with a person or entity not affiliated with UW-Madison that performs or assists in performing, for or on behalf of any unit in the UW-Madison Health Care Component, business support functions/services that involve the use of Protected Health Information.


A health care provider that assists in providing treatment to patients is NOT considered a Business Associate.

For more information on HIPAA and for the most current Business Associate Agreement templates, please refer to the Office of Compliance HIPAA Privacy and Security Policies & Forms page.

Contract Details Form

A document used to state the arrangements, scope, statement of work, deliverables, payment agreement, length of agreement for a service provided for the University.

The form used to state the arrangements, scope, statement of work, deliverables, payment agreement, length of agreement for a service provided for the University.

Download Contract Details Form (PDF)

Related Policies and Procedures