How to Request a Policy Exception in Workday Expenses

An guide to how non-policy-compliant expenses may be eligible for reimbursement through a policy exception process.

UW employees can be reimbursed for out-of-pocket expenses related to UW business if these transactions meet certain policy requirements. If a non-compliant expense is incurred, reimbursement may be possible if a policy exception is allowed.

Expense Operations Leads may allow occasional and reasonable exceptions to policy via the Workday Expenses Spend Authorization process. A Spend Authorization for a policy exception includes details about the non-compliant transaction(s), acknowledgement of the policy violation, and steps taken by the employee/cardholder/traveler to ensure future compliance.

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Spend Authorization submission

Spend Authorization for a policy exception may be submitted before or after a non-compliant expense is incurred. This step may be initiated by the employee requesting the exception or by an Expense Data Entry Specialist.

  1. Login to Workday.
  2. Navigate to the Spend Authorization:
    1. If requesting the Spend Authorization for yourself: From the Workday Homepage, click on Personal, then Expenses Hub. On the subsequent screen, under “Tasks“, click the Create Spend Authorization
    2. If requesting the Spend Authorization for someone else, use the Workday Search bar to search for either the Create Spend Authorization for Worker task or the Create Spend Authorization for Non-Worker Click on the appropriate task.  On the resulting screen, search for the employee or External Committee Member (non-employee) by entering their name in the “For” field, clicking Enter, and then selecting the appropriate individual from the resulting list.
  3. Complete the page with the following:
    1. Company: Leave as defaulted.
    2. Start/End Date: Enter the anticipated or actual date(s) of purchase. If purchase was made on one day, enter the same date in both fields.
    3. Description: Enter a brief description of the policy exception request. This field will be used to identify the appropriate Spend Authorization during the transaction reconciliation process (e.g., non-contract airfare for ABC conference).
    4. Business Purpose: Select Policy & 90-Day Exceptions (Spend Auth Only).
    5. Scrolling down the page, under “Spend Authorization Lines“, click Add.
    6. Complete the “Spend Authorization Line“ requirements:
      1. Expense Item: Select the appropriate Expense Item based on the need for the policy exception request (e.g., “Airfare” for non-contract airfare purchase).
      2. Total Amount: Enter amount or anticipated amount of expense.
      3. Memo: Enter a brief business purpose statement.
      4. Worktags: Enter relevant Worktags.
      5. Note: If additional expense lines are required, scroll up and click Add. Then complete these steps again.
    7. Click Submit. If the Spend Authorization was created by an Expense Data Entry Specialist on behalf of a UW-Madison employee, the employee will receive a Workday task requesting their approval and completion of the subsequent questionnaire.
  1. Complete the “Policy Exception Questionnaire“:
    1. Indicate whether the non-compliant expense is already on an approved expense report. If yes, provide the expense report number.
    2. Use the drop-down menu to identify which policy or policies were violated.
    3. Provide an explanation of the policy violation and include a justification for why an exception should be granted.
    4. List actions taken by the claimant and/or department to prevent future need for exceptions of this nature.
    5. Indicate if the policy exception is for a currently enrolled student or a non-employee.
  2. Click Submit.

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Approval process

  1. Driver Worktag Manager:
    1. The Driver Worktag Manager receives a task in their Workday inbox.
    2. After accessing the Spend Authorization, the Driver Worktag Manager reviews the Spend Authorization information, including the Questionnaire Response.
    3. The Driver Worktag Manager reviews the Spend Authorization for appropriateness of funding/budget. Driver Worktag Managers may “Approve” the Spend Authorization to advance it in the approval workflow, “Send Back” the Spend Authorization for editing and resubmission, or “Deny” the Spend Authorization to eliminate it from the approval workflow.
  2. Expense Operations Lead:
    1. The Expense Operations Lead receives a task in their Workday inbox.
    2. After accessing the Spend Authorization, the Expense Operations Lead reviews the Spend Authorization information, including the Questionnaire Response. Expense Operations Leads may “Approve” the Spend Authorization, “Send Back” the Spend Authorization for editing and resubmission, or “Deny” the Spend Authorization to eliminate it from the approval workflow.

Once fully approved, the employee receives a Workday Notification as well as an email confirmation.

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Reconciliation

Spend Authorizations for policy exceptions must be linked to the expense report(s) containing the non-compliant expense(s) prior to submission.

  1. Login to Workday.
  2. Navigate to the Expense Report:
    1. If creating an expense report for yourself: From the Workday Homepage, click on Personal, then Expenses Hub.  On the subsequent screen, under “Tasks“, click the Create Expense Report button.
    2. If creating an expense report for someone else, use the Workday Search bar to search for either the Create Expense Report for Worker task or the Create Expense Report for Non-Worker task.  Click on the appropriate task.  On the resulting screen, search for the employee or External Committee Member (non-employee) by entering their name in the For field, clicking Enter, and then selecting the appropriate individual from the resulting list.
    3. If adding a Spend Authorization to an existing expense report in “Draft” status, open the report, click the Edit button on the bottom of the “Header“ tab, click into the “Spend Authorization” field, and add the related Spend Authorization.
  3. On the subsequent screen, complete the following:
    1. Creation Options: Select the third radio button, Create New Expense Report from Spend Authorization.  Click into the related field and select the appropriate Spend Authorization from the resulting list.
    2. Update the Business Purpose, if necessary.  When creating an Expense Report from a Spend Authorization, the Business Purpose from the Spend Authorization will automatically default into the Expense Report.  The “Policy & 90-Day Exceptions (Spend Auth Only)” Business Purpose can only be submitted on a Spend Authorization and, therefore, will have to be updated on the related Expense Report.
    3. Enter a Driver Worktag (optional).
    4. If applicable, select related Credit Card Transaction(s).
    5. Click OK.
    6. Complete the expense report as outlined in Procedure 3024.1 – Creating and Submitting an Expense Report.

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Expense report approval

During the approval process, the Expense Partner will ensure an approved Spend Authorization is linked to any expense report containing a non-compliant expense. If the required Spend Authorization has not been obtained, the Expense Partner will return the expense report to the employee or Expense Data Entry Specialist, requesting either an approved Spend Authorization or the removal of the non-compliant expense line.

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Related references:

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Cash Advance for Research Participants Process

What were previously known as Temporary Custodian Funds will now be requested as Cash Advance for Research Participants and issued through the Spend Authorization process in Workday. This document provides step-by-step instructions to request a cash advance for research participant payments and how to complete the related expense report under the new process.

What were previously known as Temporary Custodian Funds are now requested as Cash Advance for Research Participants and issued through the Spend Authorization process in Workday. This document provides step-by-step instructions to request a cash advance for research participant payments and how to complete the related expense report under the new process.

View Cash Advance for Research Participants Process PDF

Learn more information about this new process in these Teams meeting recordings:

Related resources:

How To Obtain Shipping Services at UW-Madison

How To Obtain Shipping Services at UW-Madison


Effective June 13, 2022, the UPS express package and delivery related services contract with E&I expired. UPS is not accepting new account requests to receive E&I discounts; however, your account is automatically migrating to the NASPO contract managed by the Department of Administration. The migration was completed in early June 2022. Shipping rates may double on the upcoming contract (see FAQ below for more information).

Due to market unpredictability, users are encouraged to procure services through FedEx, UPS, and USPS to receive the best pricing.

Please refer to the user guides on VendorNet for information on setting up accounts, navigating the contracts, and points of contact.

FedEx and UPS user guides are in the documents section (bottom of page) of Contract 505ENT-O22-SMLPAKGDLV-00. An overview of information about USPS in this Doing Business with USPS Quick Guide (PDF).


How to obtain outbound shipping services at UW–Madison

A purchasing card (PCard) must be used to setup new accounts for express package and delivery related service payments. UW–Madison will no longer be using funding strings as payment on new accounts for these types of services.

  • For PCard information, please contact pcard@bussvc.wisc.edu .
  • For billing plan or invoice information, please contact freight@bussvc.wisc.edu .
  • For service-related questions, please contact the vendor. Their contacts are provided in the user guides.

Key benefits

  • The FedEx and UPS NASPO contracts have a lot of buying power consolidated, so they offer the best pricing. Pricing information is under the documents section (bottom of page) of Contract 505ENT-O22-SMLPAKGDLV-00.
  • USPS is exempt from spend thresholds (best judgement, simplified bid, etc.); therefore, a contract isn’t required, so services aren’t limited to a contract term.

Frequently Asked Questions (FAQs)

What changes can I expect on the upcoming UPS/NASPO Contract?
Pickup fees will be waived, and fuel surcharges capped at 7%, but all other charges and value-added services are list rates, in comparison to discounts in the previous contract. We will not receive the discounts we are accustomed to, and per package rates may double.

UPS’s Daily Rate and Service Guide, and Tariff/Terms and Conditions of Service in effect at time of shipment will be incorporated into your shipping agreement. Only terms and conditions required by State law are incorporated into the contract, so most clauses we are accustomed to referencing will not be included.

What are my payment options?
If you are setting up a new account, use your PCard as the payment method.

If you have an existing account that uses another means of payment, those accounts can remain as is until further notice.

What do I do about service areas vendors cannot handle?
Please use best judgement, simplified bid, or contact purchasing services if costs exceed $50,000.

How do I find a drop box nearest to my location?
To find the nearest location to drop off your packages, please consult the following sites: UPS, FedEx, USPS.

How to Sell, Dispose of, or Trade In an Item or Piece of Equipment

How to Sell, Dispose of, or Trade In an Item or Piece of Equipment

Purchasing Services has the sole authority for disposal of surplus and abandoned property at UW–Madison (other than titled and licensed vehicles which are handled by the Department of Administration – refer to Policy UW-3056). When possible all surplus property sales are conducted at the SWAP (Surplus with a Purpose) Warehouse, located at 1061 Thousand Oaks Trail, Verona, Wisconsin.

Sales and disposal of surplus items

For most items, the process begins by contacting SWAP via the completion of a Surplus Request Form. SWAP collects all reusable, repairable, or salvageable surplus equipment from the UW–Madison campus and state agencies in the Madison area, but will NOT collect items which are unsafe to handle or intended for recycling or disposal by another State department. Please consult the Material Acceptance Guidelines web page for more information. Depending on the value and type of items received, SWAP may choose to list items in their inventory and/or an online auction. Profits from the sales will be returned to departments according to the current SWAP revenue sharing rate (PDF).

For information on the disposal of hazardous materials or animals (live or dead), please see the Environment, Health & Safety (EHS) website.

Trading in an item

For items associated with a formal bidding process, trade-in language can be added to the bid as a part of the package. Alternately, SWAP may provide a better return on your investment by offering the item for sale to a targeted audience. If you are interested in trading in a piece of equipment, please contact the purchasing agent responsible for that commodity area to discuss the trade and determine if it will offer the best value for your items.

University departments are NOT authorized to trade in or dispose of state property to persons or organizations outside UW- Madison without Purchasing Services approval.

For more information

See Policy UW-3057 (Disposal of Surplus University Property), contact SWAP, or contact the purchasing agent responsible for the items you are interested in disposing of or trading in.

How to Secure Lease or Purchase Financing

How to Secure Lease or Purchase Financing

To acquire financing for a lease/purchase transaction, contact the purchasing agent for the commodity you are interested in acquiring. The agent will help you complete a requisition for “lease” of equipment or for the purchase involving financing, and will guide you along in the process.

All lease/purchase financing must be conducted through the Department of Capital Finance on the established bulletin for financing. The only exception would be financing required by a mandatory state bulletin.

How to Make Expenditures from UW Foundation Accounts

How to Make Expenditures from UW Foundation Accounts

Procedure for making expenditures from University Accounts using Foundation Funds

  • Transfer money from the appropriate UW Foundation accounts to a new or existing Fund 233 projects at the University by following the instructions in “Requesting Gift Funds from UW Foundation.”
  • Make your expenditure from the Fund 233 project following University directions described in “How to Make A Purchase“.
  • Such money should be transferred prior to making the expenditure from the 233 Project.

Procedure for making expenditures directly from Foundation Funds

  • Determine that making the expenditure directly from the UW Foundation is appropriate.
  • To the maximum extent possible, University expenditures are to be made from University Accounts using procedure 1 above.
  • Only those expenditures which are necessary to support ongoing programs where the expenditure is not allowed by University or State regulations and where you feel comfortable explaining the reasonableness of the expenditure if it is challenged in the press or in public, should be made directly from the Foundation. See the last section of this August 2009 email about UW-Madison and UW Foundation Policies (PDF) for examples of typically appropriate and typically inappropriate transactions.
  • Complete a UW Foundation Check/ACH Request Form on the WFAA Advancement Resources website and route the form and all documentation through your Dean or Director’s office for approval.
  • Remember that documentation of these transactions is considered a public record.

For more complete information about the relationship of the UW Foundation and the University see the Chancellor’s August 2009 email about UW Madison and UW Foundation Policies (PDF).

In Workday Expenses, out-of-pocket, shared liability card, and purchasing card transactions may be billed to the University of Wisconsin Foundation (UW Foundation) by utilizing Foundation Expense Items to track, enter, and record Foundation data. After expense reports containing Foundation expenses are approved, designated Division of Business Services staff will initiate billing UW FOUNDATION for their portion of the expenses.

  • Units must ensure expenses charged to University of Wisconsin Foundation (UW Foundation) are in compliance with UW-Madison and UW Foundation Policies.
  • Only expenses that cannot be paid by UW-Madison are allowed to be split and charged to UW Foundation.
  • Receipts to support the expense must be obtained and attached to the mechanism of payment (e.g., expense report transaction line) in accordance with UW policy and procedures. Receipts and supporting documentation may be requested for review by UW Foundation.
  • All expenses charged to UW Foundation must have a valid, open, UW Foundation account number and funds available to cover the expenses.
  • Claimants, Purchasing Card or Shared Liability Card holders, and/or Expense Data Entry Specialists prepare and submit expense reports with allowable transactions billed to UW Foundation. For step-by-step instructions on how to use Foundation funding in Workday Expenses, see Procedure 3024.8 Using UW Foundation Funding in Workday Expenses.
  • The Travel and Card team in Accounting Services bills UW Foundation weekly for charges that post to the UW Foundation receivable spend category in Workday.
  • The Expense Reimbursement Program Manager will reconcile the UW Foundation receivable account monthly.

How to Obtain Products or Equipment for Trial, Evaluation, Demonstration or Loan

How to Obtain Products or Equipment for Trial, Evaluation, Demonstration or Loan

ll vendors providing the University with property for evaluation, trial, or loan must complete a Product Evaluation Letter or Product Evaluation Agreement.

Insurance coverage for products offered to the University on an evaluation, trial, or loan basis is normally provided by the vendor. The University may accept the risk in certain instances as approved by Risk Management.

  1. Contact the appropriate Purchasing Agent to have a Product Evaluation Letter sent, informing the vendor of our insurance and purchasing requirements. This must be done prior to the University’s receipt of property.
  2. If the vendor requires a PO:
    • The Purchasing Agent can advise the vendor that a Product Evaluation Agreement can be prepared and sent to them in place of the PO. This is a formal agreement as opposed to the evaluation letter.
    • If this is acceptable to the vendor, the agent will prepare and process the agreement.
    • No zero dollar purchase orders (POs) can be issued for evaluation of property.
  3. If the vendor insists there is a “contractual obligation” or the department and vendor have agreed the University will accept the insurance risk, the department must contact Risk Management for approval. Additional information regarding the Risk Management requirements is available through their Property Program website (see paragraph beginning with “Borrowed Property”).

How To Report an Allegation of Fiscal Misconduct

How To Report an Allegation of Fiscal Misconduct

UW–Madison employees can document a report of fiscal misconduct by completing the UW–Madison Fiscal Misconduct Reporting form (PDF) and submitting it to FiscalMisconduct@bussvc.wisc.edu.

UW–Madison is committed to the highest standards of financial stewardship and encourages the detection and prevention of acts that would be detrimental to this responsibility. These acts carry legal implications for the university employee, both as an employee and as a citizen, and increase the risk to the operations and reputation of the UW System.

Fiscal misconduct is a deliberate act or failure to act that is contrary to established laws, regulations or policies and which results or was intended to result in either loss or other damage to the University of Wisconsin-Madison or the UW System or improper personal gain. Instances of fiscal misconduct to be reported and reviewed include, but are not limited to:

  • theft or embezzlement of any UW-Madison or UW System funds or resources
  • bribery, kickbacks, and bid-rigging
  • misappropriation, misapplication, destruction, removal, or concealment of funds or resources
  • improper handling or reporting of financial transactions
  • credit card and travel expense fraud
  • forgery, falsification, or unauthorized alteration of financial documents or records

When managing or using the university’s fiscal resources, employees, and agents of the University are expected to:

  • act in accordance with all applicable laws, regulations, and policies with respect to the handling of UW–Madison funds or resources
  • aid in the detection and prevention of fiscal misconduct
  • be familiar with the types of fiscal misconduct that could occur in their area
  • be attentive for suspected instances where fiscal misconduct might exist in their unit
  • promptly report any known or suspected fiscal misconduct.

UW–Madison employees who report an actual or suspected instance of fiscal misconduct in good faith shall not be subject to any adverse employment action including separation, demotion, suspension, or loss of benefits because of the report.

Reports and investigations will be kept confidential to the extent possible, consistent with University policies, applicable laws, and the need for an investigation.

References

How to Purchase a Printing or Copying Job

How to Purchase a Printing or Copying Job

The State of Wisconsin has very strict rules relating to printing services imbedded in the constitution. This being the case, purchasing a printing job is NOT intuitive. To further compound things there are mandatory state contracts through the State Department of Administration.

Regrettably faculty and staff are NOT authorized to directly purchase printing over $49.99 from outside vendors.

Printing must be ordered through Digital Printing & Publishing Services (DP&PS, formerly DoIT Printing). This applies to all printing jobs, including quick copy/duplicating and photocopying.

Using DP&PS

If you have camera-ready copy, you may take the job directly to DP&PS/DoIT, which is an actual printing facility. They are capable of completing most jobs on site and also work closely with printing contractors.

Both offices are the authorized printing purchasing offices and orders to them should be processed on internal requisitions.

Using Campus Copy Centers

Use campus copy centers to complete any duplicating jobs when possible.

Purchases Involving Purchasing Services

Purchasing Services only handles printing related items; e.g. binders with printing, diplomas, bookbinding, image-setting, promotional items with printing on them, etc. Orders for these items that can’t be put on a Purchasing Card (P-card) should be processed using an external requisition.

For more information

Refer to policy UW-3044 Printing-Related and Printing Services for more in-depth information. Please contact DP&PS or Purchasing Services with questions.

How To Purchase A Photocopier (Copier)

How To Purchase A Photocopier (Copier)

The photocopier contract is a mandatory state contract done by the Department of Administration (DOA).

Please visit the Vendornet copier contract, which is divided into sections, and use the following instructions to make a selection.

  • Go to Pricing/Accessories/Machine Features, which is an Excel spreadsheet and select the volume band most appropriate for your needs or reach out to the contact person for the brand/s you are interested and have them provide a recommendation.
  • Your choices are either lease or outright purchase.  There are two machines for each band. If at all possible, visit and talk to the dealer to see the machine in action and to ask questions. Ask for references of other University departments or State agencies using the equipment. Once the appropriate copier for your needs has been selected, do an external requisition to the contractor for that model. Allow approximately two – four weeks from the time the contractor receives the order until delivery is actually made. Always include the cost for maintenance on your requisition whether you choose lease or purchase.

For questions, please contact Purchasing Services.